Date of issue: 19 November 2025
1. Background
Africa CDC is committed to strengthening its organizational management systems by aligning with international best practices. To this end, an integrated Quality Management System (QMS) compliant with ISO 9001:2015 standards is being developed to enhance operational efficiency, process consistency, and stakeholder confidence. To achieve this, the organization seeks the technical expertise of a seasoned ISO certification specialist.
2. Purpose
This consultancy aims to facilitate the organization’s journey towards ISO 9001:2015 certification by conducting comprehensive process assessment, developing a tailored QMS framework, ensuring alignment with ISO standards, and providing strategic guidance for documentation, internal controls, and capacity building.
3. Objectives
The primary objective of this consultancy is to support the Africa CDC in achieving ISO 9001:2015 certification through the establishment and operationalization of a robust Quality Management System (QMS) aligned with international best practices.
Specifically, the objectives are to:
- Conduct a comprehensive organizational assessment to evaluate current processes, workflows, and documentation against ISO 9001:2015 standards.
- Develop, document, and implement a Quality Management System that enhances efficiency, consistency, and compliance across all Africa CDC operational units.
- Prepare detailed process maps and Standard Operating Procedures (SOPs) to ensure consistency, efficiency, and compliance with ISO requirements and best practices.
- Identify gaps and areas of non-conformity through a structured gap analysis and propose actionable recommendations for process improvement and corrective actions.
- Build institutional capacity through targeted training sessions, coaching, and knowledge transfer to ensure sustainability of ISO-compliant quality management practices within Africa CDC.
- Develop and validate a Certification Readiness Roadmap and internal audit checklist to guide the organization’s certification process.